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The following General Terms and Conditions apply to all deliveries between us and a consumer, in the version valid at the time of the order. |
§1 Scope towards Consumers and Definitions
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession (§ 13 BGB).
§2 Formation of a Contract, Storage of the Contract Text
(1) The following provisions on the conclusion of the contract apply to orders placed via our online shop http://www.beispielshop-online.de .
(2) In the event of the conclusion of a contract, the contract is formed with
BeispielShop Online
Klaus Muster
Beispielstraße 42
D-98765 Musterstadt
Register number 12131415
Register court: Amtsgericht Musterstadt
.
(3) The presentation of goods in our online shop does not constitute a legally binding offer of contract on our part, but is merely a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits an offer to conclude a purchase contract that is binding on them.
(4) Upon receipt of an order in our online shop, the following provisions apply: The consumer submits a binding offer of contract by successfully completing the order procedure provided in our online shop.
The order is placed in the following steps:
2) Confirmation by clicking the "Order" button
3) Review of the details in the shopping cart
4) Clicking the "Checkout" button
5) Login to the online shop after registration and entry of login details (email address and password).
6) Renewed review or correction of the respective entered data.
7) Binding submission of the order by clicking the "Order with obligation to pay" or "Buy" button
Before bindingly submitting the order, the consumer can return to the website on which the customer's details are recorded by pressing the "Back" button in the internet browser used, after checking their details, and correct input errors, or cancel the ordering process by closing the internet browser. We confirm receipt of the order immediately by an automatically generated email ("order confirmation"). By this we accept your offer.
(5) Storage of the contract text for orders placed via our online shop: We will send you the order data and our General Terms and Conditions by email. You can also view the General Terms and Conditions at any time at http://www.beispielshop-online.de/agb.html. For security reasons, your order data is no longer accessible via the internet.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The stated prices include statutory value-added tax and other price components. Any shipping costs are added on top.
(2) The consumer has the option of payment in advance, cash on delivery, direct debit, PayPal, or credit card (Visa).
(3) If the consumer has chosen payment in advance, they undertake to pay the purchase price immediately after conclusion of the contract.
Insofar as we deliver by cash on delivery, the purchase price claim becomes due upon receipt of the goods.
§4 Delivery
(1) Unless we have clearly indicated otherwise in the product description, all items offered by us are ready for immediate shipment. Delivery will take place within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order to the bank commissioned with the transfer, and for all other payment methods on the day after conclusion of the contract. If the end of the period falls on a Saturday, Sunday, or public holiday at the place of delivery, the period ends on the next working day.
(2) The risk of accidental loss and accidental deterioration of the goods sold passes to the buyer, even in the case of a sale involving shipment, only upon handover of the goods to the buyer.
§5 Retention of Title
We retain ownership of the goods until full payment of the purchase price has been made.
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§6 Right of Withdrawal for the Customer as a Consumer:
Right of Withdrawal for Consumers
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession:
Withdrawal Instructions
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us,
Klaus Muster
Beispielstraße 42
D-98765 Musterstadt
Email shop@beispielshop.com
Fax 05123 45678910
by means of a clear declaration (e.g. a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form for this purpose, although this is not mandatory.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back, or until you have supplied evidence that you have returned the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.
You will bear the direct cost of returning the goods.
End of Withdrawal Instructions
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§7 Withdrawal Form
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
BeispielShop Online
Klaus Muster
Beispielstraße 42
D-98765 Musterstadt
Email shop@beispielshop.com
I/we (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the sale of the following goods (*)/the provision of the following service (*)
_____________________________________________________
Ordered on (*)/received on (*)
__________________
Name of the consumer(s)
_____________________________________________________
Address of the consumer(s)
_____________________________________________________
Signature of the consumer(s) (only if this form is notified on paper)
__________________
Date
__________________
(*) Delete as appropriate.
§8 Warranty
The statutory warranty provisions apply.
§9 Contract Language
German is the only language available for the contract.
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§10 Customer Service
Our customer service for questions, complaints, and objections is available to you on weekdays from 9:00 a.m. to 5:30 p.m. at
Phone: 05123 45678911
Fax: 05123 45678912
Email: service@beispielshop.de
.
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Status of the General Terms and Conditions: Sep. 2026
Free General Terms and Conditions created by agb.de